Our clients always use us for collision repair management – read what they say
Crash Management is New Zealand’s No.1 preferred accident management & collision repair service. Our reputation is a direct result of our uncompromised focus on customer satisfaction – but don’t just take our word for it, see what our customers are saying about us.
We serve a range of business partners including the insurance broker sector, car leasing firms, car manufacturers, and are contract suppliers to strategic procurement company n3 (www.n3.co.nz). We also serve private motorists in addition to a wide range of government, corporate, and SME fleets. We are pleased to present a small sample of client and business partner testimonials for your reference, or you may wish to refer to our media coverage.
We also feature strongly on the service rating web site www.nocowboys.co.nz. There are over 100 customer responses listed. The feedback is very complimentary, unsolicited, and totally transparent. This shows an overall customer satisfaction rating of 95% and far exceeds our competitors or any individual panelbeater or insurance company – welcome to the Crash Management way!
I knew about Crash Management through the NZICA LifeStyles Benefits programme. Crash Management took over the admin of getting my panel beating organised and regularly updated me with the relevant details. My damaged car was picked up from my workplace and replaced with a late-model courtesy car. It was then returned a few days later in perfect condition with panel beating & valet completed. I would recommend Crash Management to all who have suffered a similar misfortune as they make what could easily be a time consuming, frustrating experience a very easy & satisfying one.
– Andrea Clark, Accountant, Hewlett Packard
We have used Crash Management a number of times. Their professionalism has assisted us through the smash repair process and their ability to manage the repair from start to finish means that management’s involvement is minimal. The experience has been so good in the Auckland area that I have distributed Crash Management VIP Customer cards to our drivers throughout the country. Using Crash Management to manage our car accidents and general panel beating frees up management time for more productive activities, and we are more than satisfied with the outcome. I would recommend Crash Management to any organisation.
– Peter Treacy, Commerce & Operations Manager, Energizer NZ Ltd
Business Partners Testimonials
Time after time I am impressed by the outstanding service provided by Crash management, I really commend their prompt service. It’s a very unique service and creates a point of difference that makes what can be a stressful time for our client into a seamless end to end process. Their calm and logical approach gives us confidence that we can completely trust their team to represent our company professionally with our clients. I always feel Crash management demonstrate a genuine effort to provide a great service which is encouraging for developing a long-term relationship.
– Grant Milne, Chief Executive Officer, ICIB Insurance Brokers.
PSC Connect have rapidly expanding network of professional insurance brokers throughout NZ and we always promote the excellent service provided by Crash Management. Our brokers really appreciate the added value they provide for them and most importantly their clients, per these sample comments:
“I’ve always found the professional, dedicated and onto it, and my clients have always had very positive things to say about them.”
“I have used Crash Management for several of my commercial claims now and the Client was happy with the service. They are dedicated to assisting the client get a superior result in a timely manner.”
– Dave Penfold, National Manager – New Zealand, PSC Connect Insurance Broking Services