The panelbeating industry is a tough market. The increasing complexity of modern motor vehicles has resulted in the need for enormous investment in both highly sophisticated equipment, and highly trained staff including continuous technical training for collision technicians. We’re told that a modern collision repair facility would cost over $1.5M to set up so what sensible business person would choose to invest (or re-invest) in a service sector when labour rates are held down to $60/hr and less in some cases. And this includes the cost of providing free courtesy cars for customers. Many panelshops have chosen not to continue and have simply closed the doors in recent years, we’re told over 20 good quality crash repair shops have closed in the last two years in Auckland along.
City Collision in Napier appear to have risen above the challenges, and have won the prestigious CRA Top Shop Award 2015. Having first opened the doors in 1916 this is indeed an outstanding achievement, and a well-deserved centenary (almost) highlight. Over that time City Collision has done it all – originally repairing horse-drawn buggies, to building war-time army trucks, to leading the panelbeating trade with one of the first ISO9002 certifications. Now a leader in every aspect of panelbeating from smart repairs to heavy impact structural smashes, City Collision is indeed a Top Shop and has a sure plan for success – congratulations!