Fleet Fit & Driver Safe

There were over 200,000 road accident injuries in NZ last year and almost 300 fatalities – a serious vehicle Health & Safety concern!  This came at a total economic and social cost of $4Billion dollars of which only around 5% relates to vehicle collision repair cost.  As around 70% of new cars are sold to business, any company operating vehicles has a lot to consider to ensure they’re selecting and maintaining a fleet fit for purpose.  The Health & Safety at Work Act  would also require that resources are in place to identify driving as a hazard and that employers take all practical steps to minimise vehicle related incidents as with any other work-place accident.  Further to that, appropriate accident management resources should be in place to assist drivers at the scene of an incident and provide emergency assistance, and to manage the collision repair process so the vehicle is returned to manufacturers’ specifications and remains fleet fit for purpose. 

Company Vehicle magazine covers the subject well this month, expands on all the fleet vehicle Health & Safety themes and ask some thought-provoking questions for fleet operators to consider. Refer to the April/May edition on p 26 – 27 for the original discussion on vehicle Health & Safety, or read on below:

Fleet Safety

Just how far do you have to go to comply with latest Health and Safety legislation in terms of running a fleet? John Oxley has a look at the minefield which could face fleet managers and company owners.  The new Health and Safety at Work Act, which came into being in April last year, is quite explicit: a motor vehicle is a workplace, so the same rules apply as in other workplaces in terms of safety. This means that the vehicle supplied must be safe and fit for the purpose for which it is being used.

And this is where the minefield starts, because just HOW fit for purpose are the vehicles staff drive, particularly if they are driving their own vehicles and claiming mileage expenses (colloquially referred to as the Grey fleet), or in rented or loan vehicles?

What makes it even more interesting is that the legislation does not accept lack of knowledge as a defence. It’s up to what the Act terms as the PCBU (Person Conducting a Business) to know what’s going on, and to take whatever steps are necessary to ensure employees are safe.

It is important to note that in this concept “Person” can and in most cases will be a company; however an officer (generally CEO or director), also has responsibilities which do apply to a real person, whereas previously they could hide behind “I didn’t know”.

So, first up, what steps do you have to take to ensure that the vehicles being driven are safe?

Obviously they must be in roadworthy condition, but does the Act require that they be as safe as possible, in which case how do you assess what safety devices they should be fitted with? ABS we would expect, as well as airbags, and ESP stability programme.

But what about automatic emergency braking, or blind spot monitoring, or all the other potentially life-saving devices which are finding their way even into fleet-level cars?

This has yet to be ratified, and could change the whole playing field. As I said at the beginning, a minefield. Can you safely assume that a car that can be legally sold in New Zealand is “safe” under the Act or is the bar higher, certainly arguably if your use is non-standard a higher level may be advisable, for instance high mileage, a lot of open road driving or regular heavy loading might say you have to give more consideration to some aspects of the specification. The problem is no one can tell you what you have to do – until there is an accident and they can say you didn’t do enough!

What about your staff? Do you even know if they’ve got valid driver licences, or if they’ve got convictions for serious offences? Do you offer them driver training? Are they physically fit to be driving? Again the requirements may vary depending on where and how they drive, certainly if the driving involves skills that are not part of the standard licence test such as off-road, towing or heavy loads  training is pretty much essential.

According to racing driver and MD of Tracktime Driving Academy Mike Eady, more than 70 percent of people who take part in training programmes are average to poor in driving skills.

“Nearly all of them would not be able to avoid an accident in an emergency situation,” he said.

“A good 20 percent of the people on our courses are low in skills and may even need further training at the end of course, if not careful driver management for a period after that.”

This is borne out by official statistics. 

According to the ACC, last year there were a total of 1,930 claims for work-related motor vehicle accidents, including 1,081 claims for work-related injuries for people either driving, or a passenger, in a car; 371 for trucks, 166 for motorcycles, 83 for buses, and 118 for other vehicles.

In addition 20 people made claims for work-related injuries received while cycling, and 66 while walking. Another 11 claims were made by people injured on an ATV at work. There was a total of six recorded fatalities.

The injury figures show a steady increase year-on-year, with 1,831 total claims in 2015, 1,694 claims in 2014, and 1,505 in 2013.

WorkSafe New Zealand is already working with ACC, the NZ Transport Agency, and the New Zealand Police to reduce the risks associated with work-related travel on public roads under the Safer Journeys Action Plan, and has now embarked on a Working in and Around Vehicles programme which will focus on off-road driving and related fleet Health & Safety issues.

So where does that leave you?

One way in which you can try to ensure your employees’ safety is to monitor where they are driving, how they are driving, how fast they are going, and when they are travelling.

And in this area there are very many hardware and software options so you can do just that. There’s even one, the AutoView AV Track, that makes use of on-board cameras, digital video recorder (DVR) and GPS to not only check on where your vehicles are, but lets you watch the drivers in real time, to see the road ahead, and check the cargo isn’t being interfered with.

It also includes geo-fencing, reporting mileage, and road user charges reminders. This particular system also incorporates panic buttons, can record and “snapshot” driving incidents, and will send alerts back to the home office if the vehicle has been involved in a driving incident – a simple but ideal tool to support vehicle health & safety.

One of the most contentious issues is the use of cellphones, and I know of one company which has decided use of a cellphone while driving will result in serious action, even as far as sacking the employee! International research indicates that using a cellphone at the wheel, even via a hands-free system, and particularly texting, can be as dangerous as driving under the influence. But, again, there is hardware and software which will prevent a driver using their phone while the vehicle is moving, although passengers in the car are free to use theirs.  This is another example of an easy but practical use of technology to support vehicle health & safety obligations.

Finally, there is the question of first aid training. Every workplace must have designated first aiders, so it makes sense that if a vehicle is a workplace, then the driver should be trained in first aid so he can help others – or even himself. And this probably means vehicles should be equipped with first aid kits, a high visibility vest, and a fire extinguisher. Whatever you decide are the actions you need to take in your business, it’s important that you formulate a company policy on vehicle safety, and that every employee not just knows about it, but is consulted to ensure proper buy-in.



3 Responses

  1. Adrian
    | Reply

    Good coverage on the topical subject of fleet health & safety Crash Management. I received the Australasian Fleet Management Association conference agenda today and note this is a high profile theme. It is timely and we all need to be aware. Here’s the blurb folks including the conference link, the agenda looks valuable –

    Driver Distraction – Busy Brain Syndrome
    How often do you not remember parts of your journey whilst driving?
    Besides the distraction itself there’s a real problem affecting all of us, Busy Brain Syndrome (BBS).
    The digital age has seriously messed with our brains’ processing ability causing it to be severely
    compromised due to overload, resulting in a significant increase in the risk of becoming distracted.
    BBS presents as pressure; overwhelming, relentless ‘mind chatter’ and our ability to focus and pay
    attention has reduced 3-4 fold in the last 10 years. The root cause of ‘behavioural non-compliance’
    incidents (where people simply did not see the stop light, or hear the warning alarm) is that their
    brain did not process the red light or the alarm.
    This presentation will focus on the solutions to BBS and also the myriad other driver distractions.
    The challenge for all organisations is the solutions require the driver to hold themselves accountable
    and enforce good habits and organisational policy.
    Common Driver Distractions
     Generally distracted or “lost in thought” (daydreaming)
     Mobile phone use (talking, listening, dialling, texting)
     Outside person, object or event (such as rubbernecking)
     Other occupants (talking with or looking at other people in car)
     Using or reaching for device brought into vehicle, such as navigational device, headphones
     Eating or drinking
     Adjusting audio or climate controls
     Using other device/controls integral to vehicle, such as adjusting rear view mirrors, seats, or
    using OEM navigation system
     Moving object in vehicle, such as pet or insect
     Smoking related (includes smoking, lighting up, putting ashes in ashtray)


  2. T. Kane
    | Reply

    I see Crash Management was well represented at the Safeguard conference last week, thanks for keeping driver health & safety in the spotlight. It’s well understood and profiled internationally but the issue needs more focus in NZ. I’ve copied below recent comments on the Global Fleet website to encourage more research and dialogue on the subject. Hope everyone finds it helpful. There’s much more at http://www.globalfleet.com/ten_lessons_from_the_2017_global_fleet_conference_60997-en-528-190786.html

    Multinationals understand that their most valuable assets are their employees. Powered by the growing importance of CSR, Health and Safety, and Environmental concerns, safety has become a key element in international fleet strategies.

    A successful safety strategy not only focuses on selecting safe vehicles, but also provides for a consistent safety programme. Such a programme would include attention for driver behaviour, accident and incident prevention and management, and transparent safety reporting.

    Both Unilever and Shell have global safety programmes in place, supported by top management. Both programmes prohibit smartphone use when driving, for example – and that policy is not limited to eligible fleet drivers, but covers all employees and contractors. Unilever calls it MOMO – Motor On, Mobile Off. Shell has integrated its phone policy within a larger safety programme, which also includes defensive drive training and in-vehicle monitoring. Such policies yield tangible results: both companies report significant drops in accidents and incidents, with no detrimental impact on overall business results – quite the contrary.

    • Crash Management
      | Reply

      Thanks TK we appreciate your feedback. Yes Crash Management was at the SafeGuard Health & Safety conference in Auckland last week, we were delighted with the invitation to present and as you say, hopefully we’re helping raise awareness of the driver health and fleet safety issue as an identifiable work place hazard. We agree, it does not yet receive the focus it deserves in NZ despite the fact that vehicle incidents are the biggest cause of work place accidents and fatalities. Thanks for your interest in the topic and for your contribution, we look forward to hearing from you again.

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