– the 1-call solution

Car accident? There’s only so much your insurance company can do to help, they’ll take your claim and pay the panelbeater but everything in between was up to you – until Crash Care

Car accident? There’s only so much your insurance company can do to help, they’ll take your claim and pay the panelbeater but everything in between was up to you – until Crash Care

Crash Care is here to help 365 days a year 24/7 wherever you may be, and whichever company or broker you’re insured with. We’re New Zealand owned & operated and we’ve been serving kiwis since 2004. Crash Care is NZ’s premier independent accident management specialist and can co-ordinate everything for you with one easy phone call. Assessing – we’ll organise that! Free replacement cars – we’ve got that covered! Quality collision repairs – you’re in safe hands with New Zealand’s largest certified repair network!

Call toll-free on 0800 2CRASH. The friendly professional Crash Team are experts who pride themselves on ‘extreme customer service’. With a maximum call response time of just 60 seconds, we’ll deliver immediate road-side rescue, priority repair bookings, replacement cars and have you back on the road in no time!

CRASH CARE –  features & benefits

Whether it’s a short trip to the shops, commuting to work, or a holiday away with the family, the convenience and safety of driving is something all kiwis take for granted. Don’t let a car accident ruin your day, call Crash Care for expert independent advice, instant assistance and our ‘extreme customer-service’ experience:

  • 24/7 nationwide toll-free service – maximum caller response time 60 seconds
  • Emergency services co-ordination: Police, Ambulance, Fire
  • Salvage & towing co-ordination (cost of towing is billed direct to your insurer)
  • Pro-active timely communications – co-ordinating all parties incl customers, insurance companies, assessors, repairers, and our rental car provider
  • Free courtesy cars for all drivers
  • Free rental cars, SUVs, utes & vans for all not-at-fault drivers
  • Co-ordination of quality damage repairs to manufacturers’ specifications, to ensure the on-going safety of the vehicle
  • Daily progress tracking and pro-active status updates to customers
  • Customer log-in access to specialised accident management cloud-based portal for full transparency & permanent record keeping
  • Windscreen/glass claim co-ordination and on-site replacements (workplace or home)
  • Vehicle window stickers & glove-box brochures provided

CRASH CARE – know us before you need us…

A car accident will ruin your day, waste your time, and cause unnecessary stress. 

A car accident will ruin your day, waste your time, and cause unnecessary stress.  We don’t wish misfortune on anyone but unfortunately accidents do happen. When they do, we’re here to deliver a superior service experience, and help save you inconvenience & money.

Crash Care is the friend you need when you’re in trouble and is an essential service to keep your family safe. Insurance companies don’t deliver Crash Care and breakdown companies don’t deliver Crash Care. We’ll hold your hand throughout the end-to-end experience, get you back on the road faster & easier. One call is all it takes – 0800 2CRASH.

The DIY option is so 20th Century – you deserve the peace of mind that only Crash Care  can provide. Switch now to professional service with very personalised care – it’s the kiwi way.

CRASH CARE – Cost

  • Annual fee paid in advance – just $60 per vehicle per annum –  about $1/week!
  • Half the cost of a break-down service!
  • Use your promotional code to save up to 25%.

Get back on road where you’d rather be, you can trust Crash Care to take care of the details…

Crash Care is here to help 365 days a year 24/7 wherever you may be, and whichever company or broker you’re insured with.