State Insurance is owned by giant Australian corporate IAG (Insurance Australia Group).

IAG includes a range of other car insurance brands including NZI which encompasses some elements of Crash Management’s service branded as NZI FleetFit – however FleetFit serves truck accidents only.

In New Zealand, a car insurance claim can be made verbally on the State Insurance toll free number 0800 802424. This is quick and convenient and means State Insurance can provide you with the claim number at the time of your call. This is important as neither the claim or damage assessing process can proceed without a claim number. A State Insurance car accident claim can also be made via their website and the claim number will be advised some time later. Once you have your car insurance claim number, contact Crash Management on 0800 2CRASH and we’ll do the rest.

Car insurance claims follow a similar general procedure common to most insurance companies and all steps must be completed BEFORE your accident repairs can commence. This includes claim number allocation, claim acceptance, assessor attendance and repair authorisation. Crash Management can facilitate all this for you.

We can arrange the repair quote and digital imaging process to be done at your home or office, these files are then sent to the State Insurance claims team by our quality repairer and the assessing process is completed on line. Then as soon as authorisation is received we can arrange delivery of a free late model courtesy car or van to you, and will pick-up your vehicle so the work can proceed immediately. WE CAN ALSO PROVIDE FEE A-GRADE RENTAL CARS, SUVs, VANS OR UTES FOR ALL NOT-AT-FAULT DRIVERS. Alternatively, you can do all the work yourself.

If you’d prefer the independence, expertise and convenience of a professional fleet accident management company, call 0800 2CRASH and we’ll organise everything on your behalf and make everything as simple as possible – GUARANTEED!

Remember, you are not obliged to accept just any panelbeater State Insurance may suggest. All policy holders have the right to chose the repairer they prefer, including Crash Management. Our service does not add any cost to you, your car insurance policy or State Insurance.