QBE New Zealand is part of the QBE global group covering 37 countries.

The group is listed on the Australian Securities Exchange and is headquartered in Sydney Australia. The New Zealand QBE car insurance claims team is based in Manilla, in the Phillipines.

In New Zealand, you can lodge QBE Insurance car claims by completing an electronic editable or paper-base claim form. Call Crash Management on 0800 2CRASH and we’ll email it to you immediately.

Car insurance claims follow a similar general procedure common to most insurance companies and all steps must be completed BEFORE your accident repairs can commence. This includes claim number allocation, claim acceptance, assessor attendance and repair authorisation.  Crash Management can facilitate all this for you.

We can arrange the repair quote and digital imaging process to be done at your home or office, these files are then sent to the QBE Insurance claims team by our quality repairer and the assessing process is completed on line. Then as soon as authorisation is received we can arrange delivery of a free late model courtesy car or van to you, and will pick-up your vehicle so the work can proceed immediately. WE CAN ALSO PROVIDE FEE A-GRADE RENTAL CARS, SUVs, VANS OR UTES FOR ALL NOT-AT-FAULT DRIVERS. Alternatively, you can do all the work yourself.

If you’d prefer the independence, expertise and convenience of a professional fleet accident management company, call 0800 2CRASH and we’ll organise everything on your behalf and make everything as simple as possible – GUARANTEED!

Remember, all  policy holders have the right to chose the repairer they prefer, including Crash Management. Our service does not add any cost to you, your car insurance policy or QBE Insurance.